FAQ
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How far out should I start shopping for my wedding gown?
9 months! Allow 6 months for shipment and 2 months for alterations. If the dress is customized, the shipment may take up to 7 months.
What do I bring to my first bridal consultation appointment?
Please bring inspirational images, a budget, spanx if you prefer, and heels!
How do I request a specific style?
Call or E-mail style request at least 72 hours prior to your appointment.
How many guests can I bring to my bridal appointment?
Generally, we prefer no more than 4 guests. Call us if you have a larger party.
After I order my gown, how do I check the status?
Your dress is estimated to arrive 6 months after the date of sale, unless the dress is custom- then allow 7 months for shipment. The consultant working with you will give you the ETA of your gown.
What do I need to bring to my alterations/fitting appointment?
Bring any undergarments and shoes that you will be wearing with your dress on your wedding date.
When can I schedule alterations/fittings?
Alteration appointments are on Wednesdays and Saturdays only and you need to schedule it with a consultant about 2 months before your scheduled wedding date. If you are traveling for your wedding, you need to schedule 2 months before the date you leave to go to your wedding destination.
How far out should I start shopping for my bridesmaid or MOB gown?
5 months! Allow 4 months for shipment and 1 month for alterations.
Are there any consultation fees?
For bridesmaids and mother of the bride gowns, there is a $50 fee to try on dresses and have your measurements taken. If a dress is purchased, the $50 will be deducted from the overall price of the dress. There is a $15 fee for measurements only.
How many bridesmaids can come to a consultation appointment?
If you are bringing more than (4) bridesmaids, please let us know ahead of time so we can accomodate you and your bridesmaids the best possible way.
Do I have to schedule an appointment for pick-ups?
Yes. Please give us 24 hours notice before you pick up your gown.g more than (4) bridesmaids, please let us know ahead of time so we can accomodate you and your bridesmaids the best possible way.